It seems like Yowza has gone out of business. That means you will be left without any support. Instead of the Sanibel, we suggest you to consider the Sole e95.
Yowza Sanibel i35 Elliptical Machine Review
The Yowza Sanibel i35 is an upraded version of the best selling Yowza's elliptical machine - the Captiva. In 2013 they launched a brand new model called the Captiva Plus, so old Captiva has become a basis for the Sanibel i35. Simply they did not want to throw away such a good and very popular model, so they decided to add some improvements to the old Captiva and offer the "new model" under the name of Sanibel i35, at a lower price than the price of the previous Captiva model. The Sanibel i35 elliptical trainer comes with electronic incline up to 35%, a digitally adjustable stride length ranging from 18" to 26", and patented CardioCore handlebars. Yowza's unique CardioCore motion targets the muscles of internal and external obliques, rectus abdominus and Serratus anterior like no other cardio machine. A sturdy frame accommodates users up to 400 lbs. In addition to these features, the Yowza Sanibel i35 comes with one of the latest luxury features - an iPod dock station with built-in speakers. Besides the advantage of having a charged iPod / iPhone, it allows you to plug-in and listen to your own music. It also features a 3-speed adjustable fan, a built-in Polar heart rate receiver, a bottle holder, transport wheels... All in all, it is a full-featured elliptical machine that worth every penny you'll pay for it, even more.
Where to Buy Yowza ellipticals
Although the Yowza ellipticals are still available on the official website, it seems they have gone out of business. They do not respond, at all. However, you can buy some of the models through Amazon. However, we suggest you to consider the Sole Fitness, instead.